Larchmere Imports, Inc.

12311 Larchmere Blvd
Cleveland, OH 44120 US
0.5
2 Reviews
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Larchmere Imports, Inc. is an independent European automotive repair facility that specializes in BMWs and has served the Cleveland area since 1988. We are located within minutes of Shaker Square and the RTA Rapid Transit Station.

Larchmere Imports, Inc. has secured customer loyalty through consistently unparalleled, personalized service that satisfies the discriminating tastes of our clientele. We are a Bosch Authorized Service Center, staffed by senior ASE Certified Technicians who undergo regular and rigorous continuing education to ensure their mastery of the latest developments in BMW technology.

Whether utilized for the restoration of long lost loves, the repair and maintenance of new model BMWs, or high-performance upgrades and track/race set-up; the talent and expertise of our staff remain unrivaled in Northeast Ohio. Our exclusive use of factory BMW parts ensures that the very soul of your BMW is not lost while under our care, but is fully revived and re-inspired for optimum performance. In addition, our strong rapport with local BMW dealers, as well as out of state BMW parts importers, expedites your service requests and minimizes vehicle downtime at a highly competitive labor rate.

Larchmere Imports, Inc. will satisfy even the most discerning drivers of Germany's premier sports sedans with our knowledge, convenience, and personalized customer service.

Amenities

  • After Hours Drop-Off
  • Customer Lounge
  • Contact-Free Service
  • Pick Up & Delivery

Meet Our Team

  • John Negus, Owner & Master Technician at Larchmere Imports, Inc. in Cleveland, OH

    John Negus

    Owner & Master Technician

    John opened Larchmere Imports in 1989, and has worked as an import automobile technician in the Cleveland area for over 35 years. His commitment to quality automotive repair and quality customer service has made him a leader in the industry.

    John and his son, Jeffery, are avid participants in the BMW Car Club track schools, and will be happy to share recommendations for Club school participation. Recently, they upped the ante, and have begun participating in BMW club racing.

Awards & Affiliations

ASE CertifiedASE Certified
BBB Accredited BusinessBBB Accredited Business

2 Reviews

  • Thomas Miller
    Thomas Miller3 years ago

    I had trouble getting my manual transmission into first and reverse. I asked them to change the manual transmission fluid too. Linkage replacement fixed one problem but now second gear is useless. When I complained they told me I needed a new transmission. Service manager was dismissive. No one took ownership of my new problem. Never again.

    1984 Porsche 928S
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  • Neil Lee
    Neil Lee5 years ago

    If I could give negative stars I would. Just got off the phone with the President of Larchmere. I was charged 2hours of labor for a pre-purchase inspection. The results of which was relayed at satisfactory to excellent. After taking delivery, I was able to note 3 items within 15mins and simple observation, wear and damaged items that would have given me some leverage for purchase price reduction. It was explained to me that the damage wasn't there or not observable during the PPI, but I find that hard to believe as none looked fresh, and given the small mileage increase, wasn't possible. I'd be wary of whatever recourse as a consumer you have for shoddy work done at Larchmere. I asked for 50% if my money back, and they refused. They are not at all interested in customer satisfaction once they have your money or if you are not local.

    2014 Porsche GT3
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